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Front Desk AI

Every incoming call and message gets a clear, consistent response.

Customer Support AI

Identify existing customers, address their issues, and escalate with context. Custom implementation.

Plan your system
Coming soon

Available now

Every incoming customer gets a clear next step.

Front Desk AI combines approved business knowledge, appointment workflows, customer records, and team alerts across voice and messaging.

01 / Voice reception

AI Phone Assistant

A bilingual AI receptionist for incoming calls, everyday customer questions, appointments, organized records, and internal updates.

Standard foundation

AI Phone Assistant Standard

From $1,999
Launch setup offer. Regular setup: $2,500

$649/month management
Managed hosting: +$50/month per client

  • 1 business location and 1 voice number
  • 1 voice agent: 1 call at a time
  • Direct calls or supported WhatsApp calling
  • Keep your current number with call forwarding, or use the new number we provide
  • 1,000 included billable minutes/month
  • English and Spanish
  • Appointments and approved inquiries
  • Basic customer CRM and interaction context
  • 1 connected Google account and calendar
  • Email summaries and alerts to up to 3 recipients
  • Knowledge base up to 50 approved pages
Request this foundation
Configured solution

Standard + add-ons

Scoped from Standard

Keep the Standard core and add only the capabilities the operation requires.

  • Additional voice numbers
  • Up to 2 additional voice agents per number
  • External CRM connection
  • Real-time business data
  • Transactional confirmations
  • Extra minute packages
Review add-ons
Advanced Custom

Advanced AI Phone Assistant

From $3,999
Launch starting price. Regular starting price: $5,000

From $1,249/month management
3,000 included minutes/month

  • Advanced conversation design
  • Custom business logic
  • Multi-department routing
  • Advanced CRM and APIs
  • Multiple locations and calendars
  • Custom voice and brand personality

Starts with a paid Full-Scope AI Audit.

How Custom starts

02 / Text conversations

AI Messaging Assistant

An assistant for incoming text conversations that can use approved information, manage appointments, maintain context, and escalate when a person is needed.

Standard foundation

Messaging Assistant Standard

From $1,499
Launch setup offer. Regular setup: $1,999

$449/month management
Managed hosting: +$50/month per client

  • 1 business location and 1 messaging channel
  • Keep your current WhatsApp number: we connect it to the assistant
  • 1,000 attended conversations/month
  • No per-message charge
  • English and Spanish
  • Appointments and approved inquiries
  • Basic customer CRM and conversation history
  • 1 connected Google account and calendar
  • Email summaries and alerts to up to 3 recipients
  • Text-based incoming conversations
Request this foundation
Configured solution

Standard + add-ons

Scoped from Standard

Add media, instant WhatsApp alerts, channels, or business data without replacing the defined core.

  • Additional messaging numbers or channels
  • Voice-note understanding
  • Image understanding
  • Instant WhatsApp alerts to your team
  • External CRM and live data
  • Transactional confirmations
Review add-ons
Advanced Custom

Advanced Messaging Assistant

From $2,999
Launch starting price. Regular starting price: $3,999

From $949/month management
2,500 attended conversations/month

  • Advanced inbound conversations
  • Coordinated multichannel messaging
  • Custom business logic
  • Team routing and handoff
  • Advanced CRM, APIs, and data
  • Multi-location and calendar management

Starts with a paid Full-Scope AI Audit.

How Custom starts

03 / Connected reception

AI Full Front Desk Assistant

Voice and messaging use shared approved knowledge, scheduling, customer records, and interaction history to create a more consistent front desk.

Standard foundation

Full Front Desk Standard

From $2,999
Launch setup offer. Regular setup: $3,499

$899/month management
Managed hosting: +$50/month per client

  • 1 voice number + 1 messaging channel
  • Keep your current numbers, or use the new phone number we provide
  • 1 voice agent: 1 call at a time
  • 1,000 voice minutes + 1,500 conversations/month
  • 1 business location and Google account
  • One shared calendar and basic CRM
  • Shared knowledge base up to 50 pages
  • English and Spanish
  • Cross-channel context where identity can be reliably matched
  • Unified summaries, history, and escalation
Request this foundation
Configured solution

Standard + add-ons

Scoped from Standard

Extend the combined foundation with additional supported channels and operational connections.

  • Additional voice or messaging numbers
  • Up to 2 additional voice agents per number
  • Voice notes and images
  • External CRM and live data
  • Transactional confirmations
  • Advanced front desk analytics
Review add-ons
Advanced Custom

Advanced Full Front Desk

From $5,499
Launch starting price. Regular starting price: $6,999

From $1,699/month management
3,000 minutes + 3,500 conversations/month

  • Advanced omnichannel coordination
  • Custom business logic and workflows
  • Departments, locations, and calendars
  • CRM, APIs, and real-time data
  • Multimedia understanding
  • Custom monitoring and reporting

Starts with a paid Full-Scope AI Audit.

How Custom starts

A defined foundation

Standard is the starting line, not a stripped-down demo.

Each Standard package defines the minimum system we implement, its included usage, and its operating limits. A solution becomes Custom in one of two ways.

Standard + selected add-ons

Start from a dependable package and add compatible channels, routing, media understanding, CRM, or business-data connections.

Advanced implementation

When the business needs multiple workflows, departments, locations, or specialized logic, a Full-Scope AI Audit defines a broader Custom implementation.

Final scope and pricing require compatibility checks. Third-party subscriptions, platform fees, and usage outside the included allowance may apply.

Choosing the right path

Free call first. Audit only when the system is Custom.

Most businesses find their fit in one conversation with our AI receptionist: Standard, or Standard with a few add-ons, is billed and delivered as defined.

1. Free call or message

Call or write on WhatsApp at any time. The assistant asks about your channels, volume, locations, and tools, and tells you which path fits.

2. Standard or Standard + add-ons

If the need fits a defined package, you receive a proposal for that package and its add-ons. No audit is required.

Full-Scope AI Audit

Required for every Custom system: multiple departments, locations, advanced integrations, or several services activated in stages. We review the processes, define the scope, and document the implementation plan before building. The audit costs $299 and defines the scope before the system is built.

Channel availability

Confirmed channels and conditional connectors.

A channel is offered only when the required account, access, connector, and platform approval are available for the implementation.

Confirmed voice option

Direct calls

Keep your current number and forward its calls to the assistant, if your carrier supports forwarding, or publish the new number we provide.

Confirmed voice option

WhatsApp calling

Available where the required WhatsApp calling configuration and provider access are supported.

Confirmed messaging

WhatsApp, Telegram & web chat

Text channels currently supported, subject to account setup and the agreed technical configuration. Your current WhatsApp number is connected to the assistant.

Requires Meta approval

Instagram messaging

Availability depends on Meta Business eligibility, account approval, permissions, and API access.

Requires Meta approval

Facebook Messenger

Availability depends on Meta Business eligibility, account approval, permissions, and API access.

Compatibility required

Other connectors

Any additional channel, including SMS, is evaluated for supported APIs, account access, provider rules, and implementation scope.

Configure the system

Add-ons create the solution around the Standard core.

Additional numbers and channels are repeatable

Each additional number or channel is one add-on. For example, 5 WhatsApp numbers are 1 Messaging Standard + 4 additional messaging channels; 3 phone numbers and 2 WhatsApp numbers are 1 service + 4 additional channels. Each additional number is an independent service with its own included usage and monthly management: $649/month for voice and $449/month for messaging. A voice + messaging pair counts as another Full Front Desk ($899/month). Managed hosting is +$50/month per client, not per number or service. See the details →

Monthly add-ons

These add-ons add a monthly fee. Some also have a one-time setup.

Add-onOne-time setupMonthlyApplies to
Additional voice number
Another supported incoming voice number, for example for another location. Works as its own AI Phone Assistant with 1,000 minutes. Repeatable per number.
From $1,200$649/monthPhone / Full
Additional messaging channel
Another supported text number or platform. Works as its own AI Messaging Assistant with 1,000 conversations. Repeatable per number.
From $1,000$449/monthMessaging / Full
Additional voice agent
Another AI agent on the same number: one more simultaneous call and 1,000 more included minutes. No maximum per number. Activation subject to technical availability and approved provider capacity.
No setup fee after the base service is installed$649/month per active agentPhone / Full
+1,000 voice minutes
Extra minutes for one number. Billed only if you contract it.
No setup fee$199/month per numberPhone / Full
+3,000 voice minutes
Extra minutes for one number. Billed only if you contract it.
No setup fee$299/month per numberPhone / Full

One-time add-ons

These add-ons are charged once, at setup. Third-party subscriptions or usage fees, if any, are specified in the proposal.

Add-onOne-time setupApplies to
Additional Google account
Connect another account to supported workflows.
From $500All
Instant WhatsApp alerts
In addition to email, send an immediate WhatsApp message to the person you designate when a customer makes a specific request or the assistant cannot handle a message. It includes the customer details needed to follow up.
From $500All
Voice-message understanding
Transcribe and interpret compatible voice notes.
From $350Messaging / Full
Image understanding
Analyze supported customer-submitted images.
From $500Messaging / Full
Transactional confirmations
Send an authorized confirmation after a customer-requested action.
From $500All
Real-time business data
Retrieve supported order, inventory, delivery, or service status.
From $1,200All
External CRM integration
Connect compatible systems such as HubSpot, Salesforce, or GoHighLevel.
From $900All
PBX, SIP, or transfer to a person
Not currently available as a Standard add-on. It may be studied as a Custom feasibility project.
Custom quotePhone / Full
Advanced analytics
Tailored operational and interaction reporting.
Custom quoteAll
Custom CRM development
Develop a dedicated customer-management system.
Custom quoteAll

Add-on prices are starting estimates. Platform subscriptions, usage fees, technical complexity, and provider requirements may change the final proposal.

Usage & operation

What is included, and what happens when it runs out.

Every plan starts with a monthly allowance for each connected number. Voice is measured in billable conversation minutes; messaging in attended conversations, never by individual message.

1Included every month, per number

AI Phone Assistant1,000 minutesAdvanced Custom: from 3,000 minutes, negotiable
AI Messaging Assistant1,000 conversationsAdvanced Custom: 2,500 conversations
AI Full Front Desk1,000 minutes + 1,500 conversationsAdvanced Custom: 3,000 minutes + 3,500 conversations

2How it is measured

  • Voice minutes are measured in 6-second increments.
  • Not billed: calls under 15 seconds, identified spam or robocalls, and up to 30 minutes of client testing per month.
  • A messaging conversation is one thread with one contact. It closes after 24 hours of inactivity, and the messages inside it are not counted one by one.
  • Unused minutes do not roll over to the next month.

3When the included usage runs out

  • You receive alerts at 80% and 100% of the voice allowance.
  • Up to 10 calls a day per number fit within Standard. Above that, you can contract a monthly minute package: +1,000 minutes for $199/month or +3,000 minutes for $299/month, per number. Packages are billed only if you contract them.
  • For higher volume, Advanced Custom lets us agree on the total minutes for your operation.
  • Minutes beyond the allowance of your plan, without a package, are billed at $0.30/minute on Standard and $0.25/minute on Custom.
  • Voicemail, transferring a call from the assistant to a person or another line, and PBX/SIP connections are not currently offered as Standard functions; they may be studied as a Custom project. Forwarding your current number to the assistant is included.
  • Messaging has no per-message charge. If the allowance is exceeded two months in a row, we review the plan with you.

4Additional numbers

Additional numberSetupMonthly with management
Voice number
Works as its own AI Phone Assistant, with 1,000 minutes.
From $1,200$649/month
Messaging number or channel
Works as its own AI Messaging Assistant, with 1,000 conversations.
From $1,000$449/month
Voice + messaging pair
Counts as another Full Front Desk, with 1,000 minutes + 1,500 conversations.
From $2,200$899/month

Each additional number pays its own monthly management. Managed hosting is +$50/month per client, not per number or service.

5Voice agents on the same number

Several agents on one voice number

Every voice number includes 1 agent, 1 simultaneous call, and 1,000 minutes. There is no maximum number of agents per number. Each additional active agent costs $649/month, has no additional setup fee after the base service is installed, adds another simultaneous call, and adds 1,000 minutes to that number's pool. Messaging does not need this add-on because one messaging channel can handle multiple conversations at once.

Activation is subject to technical availability and to the provider capacity approved for the client's project.

6Hosting and maintenance

OptionMonthly
Managed hosting
We host, monitor, and maintain the contracted system.
Management + $50/month per client
Client-provided hosting
You supply a compatible server; we manage the contracted service.
Management only
Without maintenance or hosting
You operate the system after delivery. The 30-day warranty still applies.
$0, changes from $199 each

Important operating condition

The service can operate only while BayScope AI has the approved access needed for the contracted workflows: API keys, OAuth access, connector permissions, account credentials, verification codes, or platform approval, supplied through an agreed secure method. Do not send credentials or secret codes through website forms, chat, or email.

Read the client-facing service policy →

Questions

Before choosing a package.

No. Standard defines the minimum complete implementation BayScope AI offers for that product. It has a fixed foundation, included usage, and clear limits. Add-ons adapt that foundation; advanced operational needs are scoped separately.

Each additional number or channel is one add-on, repeatable as many times as needed: from $1,200 for voice and from $1,000 for messaging. Each additional number also has its own included minutes or conversations and its own monthly management: $649/month for voice and $449/month for messaging. A voice + messaging pair counts as another Full Front Desk ($899/month). Hosting is +$50/month per client.

Yes. For calls, you keep your number and we set up call forwarding to the assistant, if your carrier supports it. The service also includes a new number you can publish if you prefer; that number stays active while the service is active and is canceled if the contract ends. For WhatsApp, you keep your number and we connect it to the assistant.

Only for Custom systems. If Standard with add-ons covers the need, no audit is required. The audit costs $299 and defines the scope before the system is built.

No. They depend on Meta Business approval, permissions, account eligibility, available APIs, and continuing platform access. They are proposed only after compatibility is confirmed.

No. The assistant operates within approved workflows. Complaints, sensitive matters, negotiation, exceptions, and out-of-scope decisions should be escalated to designated people.

Availability depends on the underlying provider, account, API, internet connection, and granted access. BayScope AI can troubleshoot contracted functionality, but cannot guarantee uninterrupted third-party services.

Yes. The current packages include a 30-day post-launch warranty for defects in the originally contracted implementation. New features, workflow changes, and expanded integrations are outside that warranty.

Test the active channels

Experience the reception before discussing your own.

Call or send a WhatsApp message to BayScope AI. The call is free, and the assistant will tell you which package fits your channels, volume, and workflow.