Privacy policy

Draft pending legal review. This text describes how the website and our company channels work today and will be reviewed before the public launch.

Who we are

BayScope AI ("we") provides AI implementation and business automation services. You can contact us at bayscopeai@gmail.com or +1 (786) 983-6792.

Information we collect

• Web chat, when enabled: messages are processed with Google Gemini after starting the chat. If you request follow-up, you separately confirm your name, email, request and permission to reply before they are registered. This does not opt you into marketing or appointment emails.
• Web voice, when enabled: the microphone turns on only after you press “Start voice conversation” and grant the browser permission. Audio passes through our server to Google Gemini to answer in real time; we do not record or store it, nor keep the on-screen transcript. Each conversation has a maximum length and you can mute or end it at any time. Contact details are left through the written chat request.
• Calls and messages with our AI receptionist: your phone number or messaging identifier, what you say or write, and the resulting summary, appointment, or contact record.
• Plan finder: your answers are calculated in your browser and are not sent to us unless you choose to share the result through a contact channel.
• Technical data: basic logs generated by our hosting provider, such as IP address and pages requested, used for security and operation.

How we use it

• To answer your request, schedule calls or appointments, and prepare proposals.
• To operate, secure, and improve our assistants and website.
• To meet legal obligations.

We do not sell personal information and do not use it for third-party advertising.

Calls with our AI receptionist

Our phone and WhatsApp channels are answered by an AI assistant. Calls may be recorded for quality and record-keeping when this is announced at the beginning of the call. We do not use them to train AI models. Please do not share passwords, payment-card data, health information, or other sensitive information with the assistant.

Service providers

We use providers for telephony, messaging, AI models, transcription, hosting, email, calendars, and spreadsheets. They process information on our behalf to deliver these functions, under their own terms and privacy practices.

Cookies and browser storage

This website does not use advertising or analytics cookies. Starting the chat creates an opaque technical session cookie lasting up to 24 hours. It does not identify your phone or provide access to private appointments. Messages and typed details are not stored in localStorage or sessionStorage: they stay in browser memory during the visit. Reloading may lose context; if a result was uncertain, mention it when using another channel.

Retention

The gateway holds chat context only in memory and removes it after about 15 minutes of inactivity, checked every minute. Pseudonymized attempt references and quotas are cleaned during later operations, after approximately two days; they do not contain message text. For web voice only the daily number of conversations and their total duration are stored, without audio or text. Google Gemini processes messages under the terms applicable to the account, which must be reviewed before activation. Confirmed contact requests are stored with a pending notification for follow-up; they are not automatically deleted yet. Their retention period and operational review must be settled before collecting real data.

We keep information only as long as needed for the purposes above or as required by law. Specific retention periods will be defined in the final version of this policy.

Your choices

You can ask us to access, correct, or delete your information, or to stop contacting you, by writing to bayscopeai@gmail.com.

Children

Our services are intended for businesses and are not directed to children under 13.

Changes

We may update this policy. The date at the top shows the latest version.