Standard
One defined sequence, one sending channel, one connected calendar or customer source, sending rules, and conditions to stop.
Available now
Turn existing customer relationships into more opportunities.
Intelligent reminders, timely follow-ups, and authorized re-engagement that connect with your existing tools, organize customer responses, and keep your team informed.
Example
Reminder sent · 24 h beforeWhatsApp · approved template
After the first contact
Front Desk answers. Growth & Retention keeps in touch.
Front Desk AI responds when a customer calls or writes. Customer Growth & Retention handles the scheduled and follow-up communications that come after, always with the right permissions.
Custom
Several campaigns or sequences, segmentation, multiple channels, complex integrations, and rules based on replies or activity. Starts with a Full-Scope AI Audit.
Each product works on its own or connects with an existing Front Desk AI system. Outbound messages are configured only for contacts and message types with appropriate authorization.
01 / Appointments
Appointment & Service Reminders
Keep customers informed and appointments on track, without your team sending every message manually.
Appointment Reminder Automation
From $799
Setup
$199/month management
Managed hosting: +$50/month per client when required
- 1 business location
- 1 sending channel: email, SMS, or WhatsApp
- 1 connected Google Calendar or compatible system
- Up to 2 reminder steps per appointment
- English and Spanish templates
- Reminders adjust or cancel when appointments change
- Duplicate prevention and opt-out management
- Delivery history and reply notifications
- Basic reminder reporting
Standard + add-ons
Scoped from Standard
Keep the Standard core and add only what the operation requires.
- Additional sending channel
- Additional reminder sequence
- Additional calendar or data source
- Review & feedback requests
Advanced Appointment & Service Automation
From $1,999
Setup
From $449/month management
Managed hosting: +$50/month per client when required
- Multi-channel reminders with fallback rules
- Multiple locations, employees, and calendars
- Schedules by service type or customer category
- Service renewal and maintenance notifications
- Advanced CRM and API integration
- Reply classification and routing
- Custom reporting, including no-show activity
Starts with a paid Full-Scope AI Audit.
How Custom startsStandard handles scheduled reminders and related notifications. It does not include promotional campaigns, sales follow-up, or full conversational support; replies that need help go to your team or a contracted assistant.
02 / Leads and quotes
Lead & Quote Follow-Up
Don't let interested customers disappear after the first conversation. Follow up automatically with people who asked for information or received a quote.
Lead & Quote Follow-Up
From $1,299
Setup
$349/month management
Managed hosting: +$50/month per client when required
- 1 business location
- 1 lead source: CRM, form, or spreadsheet
- 1 sending channel: email, SMS, or WhatsApp
- 1 follow-up sequence with up to 3 steps
- English and Spanish templates
- Stops when the lead replies, books, declines, or opts out
- Sending limited to agreed business hours
- Response alerts to your team
- Lead record updates and basic reporting
Standard + add-ons
Scoped from Standard
Extend the sequence without replacing the defined core.
- Additional sending channel
- Additional follow-up sequence
- Advanced lead segmentation
- Advanced CRM integration
Advanced Lead & Sales Follow-Up
From $2,999
Setup
From $749/month management
Managed hosting: +$50/month per client when required
- Segmentation by interest, quote status, or stage
- Multi-step, multi-channel sequences
- CRM and sales pipeline synchronization
- AI-assisted message personalization
- Reply classification and routing
- Multi-department coordination
- Advanced performance reporting
Starts with a paid Full-Scope AI Audit.
How Custom startsFollow-up automates the process but does not replace a sales representative or guarantee a purchase. When a customer replies, the sequence pauses and the reply goes to your team or a compatible inbound assistant.
03 / Past customers
Customer Reactivation
Reconnect with eligible customers who already know your business, using relevant and approved messages based on their history and preferences.
Customer Reactivation
From $1,499
Setup
$349/month management
Managed hosting: +$50/month per client when required
- 1 business location
- 1 customer data source: CRM, database, or spreadsheet
- 1 approved customer segment
- Consent and suppression review before activation
- Duplicate and exclusion filtering
- 1 sending channel: email, SMS, or WhatsApp
- 1 active campaign with up to 2 contact steps
- Up to one campaign cycle per month
- Reply alerts, record updates, and basic reporting
Standard + add-ons
Scoped from Standard
Add sources, channels, or targeting rules to the defined campaign.
- Additional sending channel
- Additional CRM or data source
- Advanced segmentation rules
- Review & feedback requests
Advanced Customer Reactivation
From $3,499
Setup
From $799/month management
Managed hosting: +$50/month per client when required
- Segments by purchase history or last service
- Multiple campaigns by group, service, or location
- Coordinated email, SMS, and WhatsApp
- AI-assisted message personalization
- Rules based on replies and bookings
- Advanced CRM integration
- Advanced campaign reporting
Starts with a paid Full-Scope AI Audit.
How Custom startsReactivation uses your own customer records with appropriate authorization. It does not include purchased lists, cold outreach, or unlimited volume. Sales, bookings, and revenue are not guaranteed.
Optional service
Review & Feedback Automation
Make genuine customer feedback easier to collect and manage after completed services.
Add-on setup from$500Monthly management from $99, when required
- Approved feedback invitations after completed services
- Direct links to supported public review platforms
- Private feedback collection through supported forms
- Team alerts when feedback needs attention
- Basic records of invitations and responses
Review integrity
Requests are neutral and are not limited to customers expected to leave positive feedback. The system does not create fake reviews, offer rewards for positive reviews, or prevent dissatisfied customers from leaving legitimate public feedback.
Multiple platforms, advanced surveys, CRM integration, analytics, and multi-location feedback are quoted separately.
Configure the system
Shared add-ons for Growth & Retention.
| Add-on | One-time setup |
|---|---|
| Additional sending channel Connect another approved outbound channel. | From $500 |
| Additional CRM or data source Integrate another supported customer information source. | From $500 |
| Advanced CRM integration More complex CRM workflows, custom fields, or sales stages. | From $900 |
| Additional automation sequence Another defined reminder or follow-up sequence. | From $500 |
| Advanced lead segmentation Business-specific targeting rules and eligibility conditions. | From $700 |
| Advanced analytics & reporting Customized campaign reports and performance monitoring. | Custom quote |
| Custom API & business integrations Specialized business applications or data systems. | Custom quote |
Add-on prices are starting estimates. Final pricing depends on compatibility, scope, technical complexity, and third-party requirements.
Hosting & management
One managed environment where it makes sense.
If the same managed environment supports several BayScope AI services, you are not charged a separate hosting fee for every product.
- Monitoring of active automation workflows
- Maintenance of existing functionality and covered fixes
- Routine checks of supported integrations
- Monitoring of delivery failures and available error information
- Maintenance of agreed suppression and stop conditions
- Operational support and basic activity reporting
| Option | Monthly |
|---|---|
| Managed hosting When additional managed infrastructure is required. | Management + $50/month per client |
| Client-provided hosting You supply a compatible server; management still applies. | Management only |
| Without management or hosting You operate the implementation after delivery. | $0, changes from $199 each |
All three products include a 30-day post-launch warranty for defects in the originally contracted functionality, with or without monthly management.
Customer communication & compliance
Outbound messages need the right permission.
Consent & eligibility
Messages are configured only for contacts and message types with appropriate authorization. Promotional and transactional messages may require different consent, and a past relationship alone does not authorize promotions.
Platform requirements
SMS, WhatsApp, and email depend on the provider, account eligibility, message templates, registration requirements, and applicable rules.
Opt-out
Supported unsubscribe and stop requests are respected across the relevant workflows.
Human oversight
Negotiation, sensitive decisions, complaints, and out-of-scope requests go to designated employees or a compatible inbound AI assistant.
Messaging fees, AI usage, CRM subscriptions, API charges, and other third-party costs are billed according to the agreed configuration. Usage allowances and charges are set in the written proposal before activation.
Questions
Before choosing a package.
No. Each product works on its own. If you already have Front Desk AI, it can reuse the same calendar, customer records, and managed environment with the right permissions.
A transactional confirmation is a single message right after the customer books, reschedules, or cancels. Reminders are scheduled messages before the appointment, with their own sequence and rules.
No. These services use your own customer records and require authorization appropriate to the channel and message type.
No. Results depend on customer interest, data quality, message relevance, and your operation. We report the activity and outcomes that can be measured.
When it needs several campaigns, segments, channels, locations, or integrations beyond the Standard limits. Custom projects start with a $299 Full-Scope AI Audit that defines the scope before implementation.
Better follow-up
Stronger relationships with the customers who already know you.
Call or message our AI receptionist for free and find out which package fits your calendar, customer records, and channels.